Before you start, remember that a device restart can cure a range of issues, regardless of the cause. Try restarting your device or simply resetting your AirPods before moving forward.
What to Do When AirPods Are Not Connecting
Are your AirPods refusing to connect to your iPhone or Mac? If your AirPods won’t connect properly, there are a few things you can try:
What to Do When AirPods Produce Poor Audio
AirPod users have experienced audio problems such as crackling, static, low volume, and sound that’s louder in one ear than the other. If your AirPods produce poor audio, follow these steps:
What to Do When Automatic Ear Detection Stops Working
One of the most useful features of the AirPods is automatic ear detection. When you remove your AirPods from your ears, the audio automatically pauses. If automatic ear detection stops working, there are a couple of things you can try:
What to Do When AirPods Won’t Charge
Do your AirPods seem to be running on empty? You can use AirPods for up to five hours between charges, and the case holds approximately 24 hours of charge. If your AirPods don’t seem to charge correctly, here are some steps you can take:
How to Fix It When Siri Isn’t Working on Your AirPods
Second-generation AirPods have the Hey Siri feature, which allows you to speak commands directly to Apple’s virtual assistant while wearing your AirPods. If Hey Siri doesn’t work, first confirm you’re using second-generation AirPods. If so, move forward by following these steps:
Contact Apple Customer Support
If you tried all of the fixes, and your AirPods are still not working properly, reach out to Apple for support. You can visit Apple Support online or call 800–692–7753. You can also set up your repair online to expedite your service or schedule a Genius Bar appointment and visit your local Apple store.
