There are a number of possible reasons that a driver might not be installed for a device, but your troubleshooting of the problem, outlined in detail below, will be the same no matter the root cause. Code 28 errors will almost always be worded exactly like this: Details on Device Manager error codes like Code 28 are available in the Device Status area in the device’s properties and will almost always look like this: The Code 28 error could apply to any hardware device in Device Manager, but most seem to affect USB devices and sound cards.
How to Fix a Code 28 Error
Any of Microsoft’s operating systems could experience a Code 28 Device Manager error, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more. These directions apply to all of those Windows versions. There’s always the slim chance that the Code 28 error you’re seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that’s the case, a reboot might fix the problem. Undo the change, restart your PC, and then check again for the Code 28 error. Depending on the changes you made, some solutions might include removing or re-configuring the newly installed device, rolling back the driver to the version prior to your update, or using System Restore to undo recent Device Manager changes. If the drivers won’t update, try disabling your antivirus software during the update process. Sometimes these programs misinterpret your driver updating as malicious and block it. We know for sure that certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of this specific error in Device Manager. It’s also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure. If you still think there’s a software/operating system component to this Code 28 error, you could try to automatically repair Windows. If that doesn’t work, try a clean install of Windows. We don’t recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you’re out of other options.
