You can fix the former issue by repairing any connectivity issues that you might have, while the latter can only be resolved if Disney brings back that piece of content at a later date.
What Does Disney Plus Error Code 43 Look Like?
When this error occurs, you will typically see this error message:
We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 43).
What Causes Disney Plus Error Code 43?
Disney Plus error code 43 indicates a connectivity or content availability issue. The most common cause of this error code is a connectivity problem between your Disney Plus app or web player and the Disney Plus servers, which can be addressed by fixing your internet connection, repairing your Disney Plus app, or updating your web browser. The less common cause is content availability, which essentially means the show or movie you’re trying to watch is no longer present on the Disney Plus servers.
How to Fix Disney Plus Error Code 43
To fix Disney Plus error code 43 and start streaming again, follow each of these sets in order: Disney Plus recommends an internet connection that can meet or exceed the following speeds:
High Definition content: 5.0+ Mbps4K UHD content: 25.0+ Mbps
Here are some device-specific procedures:
Clear cache on your Android Clear cache on your iOS device Clear cache on your Fire TV device
Here’s how to clear cache on a Roku:
