Causes of Google Maps Not Working

Several factors can cause Google Maps not to work reliably. They can be both software- and hardware-based, so you might have to try a few things to get back to using the service. Among the reasons for interruption are:

Google’s servers being down An app in need of an update Location services not being active on your device An interruption in Wi-Fi or cellular service A malfunction in the computer or mobile device you’re using to access Google Maps

How to Fix Google Maps Not Working

This issue can apply to both the website version of Google Maps and the mobile apps for iOS and Android. Follow these steps to try to get navigation working again. In that case, you’re relying on the strength and availability of your cellular network. Even if your phone is working perfectly, check the cellular status icon at the top of the screen to make sure you can send and receive data to Google Maps. For the web app, make sure your browser is up to date by checking the Mac app store, Windows app store, or the developer’s website for a new version.