How To Fix It When Roku Won T Connect To Wi Fi Or Internet

In order for Roku devices and Roku-equipped TVs to continue streaming content, they must be connected to the internet and they must have a high-quality Wi-Fi signal. If that connection is lost, you must troubleshoot the problem before you can use the device as intended.

Why Is My Roku Not Connecting to Wi-Fi or the Internet?

Connection errors can appear for several reasons, stopping media playback, and sometimes affecting the performance of the Roku device. Some of the most common issues are:

A poor Wi-Fi signal can freeze playback or cause performance problems.A power or router outage may temporarily interrupt service.Additional network devices like game consoles or computers may be using up the network bandwidth.The Ethernet cable for wired devices may have come unplugged.In rare cases, the Roku device may be failing or malfunctioning.

What to Do When Roku Isn’t Connecting

The first step in solving the issue is to determine whether or not your Roku is connected to the internet, and if it is, the available signal quality or signal strength. If you are connected, and the speeds are acceptable then try playing media through a streaming app to see if the problem is fixed.

Extra: Reconnecting Your Roku to the Internet

If your Roku is not connected to the internet, and the tests or connection tool did not help, then you can try reconnecting. Here’s how to reconnect: If the connection fails, or you are still unable to connect, then you’ll need to try some additional solutions like resetting your Roku.

What to Do If Your Roku Still Won’t Connect

If you’ve tried all of the steps above, then the most likely culprit is your network, router, or modem and not your actual Roku device. Here are some additional steps you can try:

Check and fix connection issues with your Wi-Fi router. Restart your router and modem. Relocate your Roku device so it’s closer to the router and has a strong signal. Contact Roku support.

If nothing seems to help, you might consider contacting Roku support to check the warranty and have it replaced altogether.