What Causes the Epic Games Launcher to Not Load?

The Epic Games Launcher may fail to load for many different reasons. These include issues with the Epic Games servers, issues with how your PC or Mac is set up, as well as problems with the installation of the software itself. Many fixes only take a few minutes to complete, but if the issue is with the Epic Games servers, all you can do is wait it out.  It’s worth troubleshooting the issue to find out where the problem lies so you know whether it’s something you can fix or not.

Troubleshoot When the Epic Games Launcher Isn’t Working

If the Epic Games Launcher won’t open or crashes upon opening, try these troubleshooting tips to get it back up and running.

How to Clear the Epic Games Launcher’s Web Cache.

Clearing the cache takes a few advanced steps, but it’s worth trying if nothing else works.  Scroll down for instructions for Windows and Mac computers.

Windows

The process is different for Windows vs. Mac computers. First, fully exit the Epic Games Launcher.

Mac

Exit the Epic Games Launcher, then follow the steps below to clear the web cache on Mac.