Screen shaking and flickering were so common that affected Surface Pro 4 owners put pressure on Microsoft by creating a website called Flickergate. A class-action lawsuit was also considered, though it never moved forward.

How to Fix Surface Pro Screen Shaking and Flickering

Microsoft eventually gave in to pressure over Flickergate and set up a support page for users with flickering screens telling customers how to contact customer support and have the display repaired. However, Microsoft only extended support for this issue during the Surface Pro 4’s three-year warranty. The Surface Pro 4 was released in 2015, so it’s unlikely that your device is covered under warranty. While a hardware defect causes the Surface Pro 4’s screen flickering issue, both Microsoft and users report occasional success through other methods. It’s also possible your issue is caused by another problem not related to the known hardware defect. The steps below could resolve it.

Users’ attempts to resolve screen flickering on the Surface Pro 4 led to some bizarre fixes. The most popular is placing the Surface Pro in a freezer. We don’t recommend this because not only is it a temporary fix (if it even works), placing the Surface Pro in the freezer could damage it further.