Using the Apple Store App to Make Genius Bar Appointments

In that case, the fastest, easiest way to book an appointment is to forget using the web-based tools and use the Apple Store app. Here’s what you need to know:

Select Your Support Type and Store Location

You’ve started the process of making your Apple Store appointment. Next:

Confirm Apple Store Appointment Date and Time

With the store you’ll get help as selected:

How do I cancel my Apple store appointment? When you make a Genius Bar Appointment online, you’ll receive a link to your reservation details via email. Select Manage my Reservations from the email and choose Cancel from the reservation page. From the Apple Store app, pull up your reservation details and select Cancel Reservation.  How can I make an Apple appointment online? Make a Genius Bar appointment online by visiting the Apple Support page. Be aware that the appointment scheduling process isn’t easy; Apple purposely makes it difficult to encourage customers to resolve issues on their own.