Try Forcing a Restart First
Before you force your iPad into recovery mode, try a forced restart. This process forces the iPad to shut down when the normal shutdown process doesn’t work. How you force the iPad to restart depends on whether it has a Home button:
Home button: If the iPad has a Home button, press and hold the top button and the Home button at the same time. Release both buttons when the Apple logo appears.No Home button: If the iPad has Face ID, press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the top button. Release the top button when the Apple logo appears.
If the iPad freezes at the Apple logo, you’ll need to force it into Recovery Mode.
Before Forcing Recovery Mode
If you’re using a Mac with macOS Catalina or later, you’ll use Finder in this process. If you’re using a Mac with macOS Mojave or earlier, or if you’re using a PC, you’ll use iTunes. Before you begin:
On a Mac: Update to the latest version of macOS. If your Mac has macOS Mojave or earlier, be sure to download the latest compatible iTunes version. On a Windows PC: If you installed iTunes, open it. If a new version of iTunes is available, the app notifies you (or, you can select Help > Check for Updates). If you haven’t installed iTunes, download it from Microsoft Store.
How to Force iPad Into Recovery Mode
To force the iPad into Recovery Mode, complete the following steps:
How to Recover Your iPad Without a Computer
If your iPad is locked and you don’t have access to a computer, use the Find My app to wipe the iPad remotely. If the Find My app is enabled on your iPad, you can wipe your iPad remotely from iCloud or by using the Find My app on your iPhone.
iPad with Face ID: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, and then press and hold the top button until the iPad enters Recovery Mode.iPad with Home button: Press and hold the Home button and the top button a the same time until the Recovery Mode screen appears.
If you backed up your iPad using iCloud or iTunes, you can recover everything up to the point of the backup. If you didn’t back up your iPad, you can recover apps that you previously purchased by downloading those apps from the App Store.
